TravelTech Show in pictures
Some of this year's conference sessions
The seamless travel journey: How to support a long term growth strategy through Meta’s family of appsLovelace TheatreHow to support a long term growth strategy through Meta’s Family of Apps Today’s travel customer is looking for a personalized, seamless journey. Karlijn Vogel will take you through the opportunities ...
More and more travel companies are implementing chatbots but many of them offer a poor customer experience. How can you avoid making mistakes and deliver a high level of service without it costing the earth.
Turing TheatreTravel companies have emerged from Covid with fewer people and there has been an increased focus on self-service portals to manage changes, cancellations and refunds. Has this helped companies offer better service and helped customers get their money?
While some travel companies are plunging headfirst into apps, many travel companies swear by direct email. We hear from the email specialists on what works to increase conversion, the best subject lines and the best times to send to get your email read.
Early stage startups have the advantage of a late start and being able to learn from those who have blazed the trail. They also have the advantage of nimbleness and agility – a beautiful moment in time – before scale starts to set in and weigh them down. We gather a selection of these relative “newbies” and ask them how they are using these advantages to their benefit and how they are compensating for their disadvantages – from hiring of talent to limited resources.
The Bridge Series, by WiT and Phocuswright - Episode 2: Global & Product Tech Trends
WiT and Phocuswright team up in “The Bridge Series” to offer a global perspective of global and product tech trends that have taken root during the pandemic, and are supercharging consumer behaviour around the world. How are early stage and established startups responding to the accelerated pace of tech adoption and changed aspirations by consumers, and suppliers having to follow suit in their wake? Let’s face it, there’s never been a more exciting in product innovation.
The combination of public and private cloud means you can enjoy cost benefits while increasing security and flexibility. How can you take advantage of the hybrid model while avoiding the pitfalls?
Business Travel Tech Zone
For those that cover both business and retail travel, the Business Travel Tech Zone was the ideal place to meet and learn more about the latest business travel technology solutions and tools. The Business Travel Tech Zone is home to brand new exhibitors.