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Conference programme

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For 22 years, the TravelTech Show’s 2-day conference has delivered the trends, tech, and insights to keep you ahead of the competition and 2025 is no different. Expect future-focused sessions tackling industry challenges and opportunities, plus access to the latest innovations and powerful networking.

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10:00
  1. Turing Theatre
    45 mins
    • Customer experience
    • Emerging technology & automation
    AI is changing the world and with it, how we are inspired, how we search and book and our experience on the trip. Join the world-renowned presenter and musician as she takes a multimedia journey throu ...
11:00
  1. Lovelace Theatre
    30 mins
    • Financial Recovery & Cost Management
    • Customer experience
    • Emerging technology & automation
    • Change Management & Integration
    Booking.com has cemented its position as one of the titans of the travel sector. One of the company’s VPs and CTOs talks about why 2025 is the year of AI in travel, the focus on growing verticals beyo ...
  2. Turing Theatre
    60 mins
    • Diversity, Inclusion & Recruitment
    • Financial Recovery & Cost Management
    • Customer experience
    • Emerging technology & automation
    • Change Management & Integration
    • Sustainability
    In this fast-moving session, speakers from across the travel and tech sectors have just four minutes to debate the big questions on the challenges, trends and opportunities ahead for the travel and tr ...
11:30
  1. Tech Huddle Zone
    45 mins
    • Customer experience
    • Emerging technology & automation
    • Change Management & Integration
    Great AI depends on great data. In this session, see how DataPulse and its AI Agents work together to turn messy travel data into high-value guest interactions. DataPulse, a Salesforce-native layer, c ...

     

    Sponsored by

    Trawelt

12:15
  1. Turing Theatre
    45 mins
    • Customer experience
    • Emerging technology & automation
    • Change Management & Integration
    We’re not in an era of digital transformation — we’re in an era of digital extinction. Most travel brands are clinging to outdated playbooks, proudly claiming digital maturity while operating with sil ...

     

    Sponsored by

    Sitecore + Remarkable

12:30
  1. Lovelace Theatre
    30 mins
    • Diversity, Inclusion & Recruitment
    • Customer experience
    • Emerging technology & automation
    • Change Management & Integration
    • Sustainability
    This panel shares some of the latest research in travel and traveltech. Our sister company Phocuswright has carried out extensive research among European consumers of travel on how they get inspiratio ...
13:15
  1. Lovelace Theatre
    30 mins
    • Customer experience
    • Emerging technology & automation
    • Change Management & Integration
    Join Kiwi.com and Bloomreach for a fireside chat exploring how Kiwi rebuilt its customer engagement strategy from the ground up. Learn how a bold CRM reimplementation led to a 1,131% increase in booki ...

     

    Sponsored by

    Bloomreach          kiwi

  2. Tech Huddle Zone
    45 mins
    • Customer experience
    • Emerging technology & automation
    • Change Management & Integration
    Ditch the slide decks and pull up a chair for this rapid-fire, 45-minute drop-in where you’ll learn exactly how to turn large-language-model prompts into real world results: higher revenue, more produ ...

     

    Sponsored by

    Sygnifiq

14:00
  1. Lovelace Theatre
    45 mins
    • Customer experience
    • Emerging technology & automation
    • Change Management & Integration
    Is your tech stack fueling growth or holding it back? Join Expat Explore, Hotelplan, TourRadar, and Lemax to uncover how modern, API-connected systems drive operational efficiency and business expansi ...

    Sponsored by

    Lemax

14:15
  1. Turing Theatre
    60 mins
    • Customer experience
    • Emerging technology & automation
    • Change Management & Integration
    Getting airline seats into the hands of travellers is at the heart of the travel industry but it is changing beyond all recognition thanks to APIs and NDC. Our panel talk about what we have achieved s ...
15:00
  1. Lovelace Theatre
    30 mins
    • Financial Recovery & Cost Management
    • Customer experience
    • Emerging technology & automation
    • Change Management & Integration
    Why is everyone talking about fintech in travel? This session looks at whether payments and fintech help you develop a business model that goes beyond travel. The new Trump administration seems to be ...
15:30
  1. Turing Theatre
    30 mins
    • Customer experience
    AI isn’t a magic bullet, it’s a tool. In this panel, we’ll explore how travel management companies are embracing practical, measurable innovations including AI and automation to supercharge their cust ...

     

    Sponsored by

    Front

15:45
  1. Lovelace Theatre
    45 mins
    • Customer experience
    • Emerging technology & automation
    Technology is revolutionizing the way we look, book, and enjoy travel. This session explores the transformative role of travel technology in reshaping every stage of the travel journey. From intuitive ...

     

    In partnership with 

    ETOA

10:00
  1. Turing Theatre
    45 mins
    • Financial Recovery & Cost Management
    • Customer experience
    • Emerging technology & automation
    • Change Management & Integration
    Dubai International (DXB) is now the world’s busiest international hub, with more than 92 million passengers last year. The airport’s VP of Technology sits down to discuss how it is using technologies ...
10:45
  1. Tech Huddle Zone
    45 mins
    • Customer experience
    • Emerging technology & automation
    • Change Management & Integration
    Paul will discuss how you should thinking about AI as a business process rather than a technical problem. He will illustrate easy ways to use AI to create personalized customer interactions, 24/7 supp ...

     

    Sponsored by

    remarkable

12:00
  1. Turing Theatre
    60 mins
    • Diversity, Inclusion & Recruitment
    • Financial Recovery & Cost Management
    • Customer experience
    • Emerging technology & automation
    • Change Management & Integration
    • Sustainability
    Our flagship panel of industry leaders talk about geopolitics, AI, sustainability, recruitment, DEI and, of course, traveltech.
14:45
  1. Turing Theatre
    60 mins
    • Financial Recovery & Cost Management
    • Customer experience
    • Emerging technology & automation
    • Change Management & Integration
    Investment in artificial intelligence in travel is growing and companies are putting this spend into all parts of the sales funnel. The ways we find inspiration for travel is changing thanks to AI-gen ...

SPONSORS & PARTNERS

Northstar