Blog

For travel companies, customer experience will be the main priority in 2018 according to research by Travel Technology Europe. Improving areas like usability, support and ease of use around services c ...

Creating a great user experience for consumers is an essential element of any travel brand’s website and is a fundamental feature of the overall customer journey. This experience is made up of three k ...

Insights from the 2017 Accenture Digital Consumer Survey recently revealed that all age groups surveyed (ranging from 14yrs old up to 55yrs +) were either using, or interested in using, voice-enabled ...

This time last year I was waiting to hear if Wanderpay would be selected for the Travel Technology Europe Launchpad. I had no idea that not only would Wanderpay be selected but that we would win the c ...

I recall one day being super proud of my agile teams, we’d finally got the secret sauce right – we were, as Jeff Sutherland’s masterful book stated achieving, “The Art of Doing Twice the Work in Half ...

In the busy, data rich world that we live in, your guests (and potential guests) have a multitude of property options. They expect you to react to their requests and needs instantaneously, and if you ...

Ahead of TravelTech Show next week, Midoco and Travelogix have launched a brand new interview series showcasing each of their partners who will be sharing their thoughts on travel technology and the r ...

Jon Pickles, COO of Kaptio Travel, is a member of the TravelTech Show 2022 advisory board and is exhibiting at the show this year.

GDPR’S 72 HOUR RULE With the ever-increasing amount of personal data being stored, GDPR’s strict guidelines came as no surprise. As we all know, GDPR has enforced a hard statutory requirement to ident ...