Sugati has revolutionised our agency

Sugati’s fully integrated solution was definitely designed by people who work in the field and understand the quirks and nuances of tailor-made travel. Where we could spend half a day, sometimes more, on complex custom itineraries now we can create these in half the time without compromising our personalised approach to our clients.

We wanted our itineraries and quotations in a specific way and also wanted other documents for CRM. Sometimes we felt we were asking for something that seemed impossible, yet Sugati would take on the challenge and come up with a way to get it done.

Implementing Sugati has revolutionised our agency, taking us away from Word and Excel and streamlining our systems, also the whole process of training/implementation was very smooth. It took time but the end results speak for themselves. Now the production of our itineraries and other documents look beautiful and professional and they are efficiently created.

Overall Sugati has improved productivity, eliminated errors, reduced time to create proposals which have increased our competitive edge. The team at Sugati were always willing to talk about a problem that may come up and offer a variety of solutions. They have great people working for them with great follow up attitude. They really take the time to listen and explain and never seem to tire of our many questions. Thanks guys!

Faith Coetzee,
A2A Safaris

More information about the live review can be found on the Salesforce App Exchange website - https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FADWmUAP