Karlijn works as head of Industry Travel, Mobility & Food Services at Meta. In this role she is able to combine her extensive experience in the Travel Industry and the opportunities Meta has to offer for travel clients. Working as a cabin attendant and ultimately as Director Social Media at KLM showed her the importance of putting the customer first in everything that you do. In her keynote, Karlijn will talk about what is happening at Meta and what opportunities Meta has to offer travel clients throughout the customer journey.