Penguin

PenAir - Penguin Travel Management Software

Penguin has been a leading cloud-based SaaS service provider of integrated Mid and back office, CRM, Accounting, payment systems, and other solutions for the travel industry for 28 years. Integrated with more than 75+ products including 25+ payment solutions.

 We work with dynamic and agile companies that share our vision of driving digital transformation and creating iconic solutions for the modern travel agent. 

Our mission is to empower travel agents with cutting-edge technology that streamlines their workflows, enhances productivity, and elevates their customer experience. We believe that by partnering with our clients, we can co-create innovative solutions that meet their specific needs and challenges. 

We have a global presence, with clients in North America, Europe, Asia, and Africa.  We always seek new opportunities to collaborate with forward-thinking companies that want to transform the travel industry. 

Penguin has jointly developed and partnered with GDS giants including Amadeus, Galileo, Sabre, and Travelport. More than 25+ Payment solution partners include AMEX, VISA, MasterCard & and Airplus. 

Solutions we provide :

• B2C Travel Portal

• B2B Booking Engine

• Coporate Booking Engine

• DMC software

• Travel Mid Office

• Back Office Management

• Data Warehouse

• Penetration Testing

• Cyber Security

Product Features

• Accounts Audit Documentation support including Annual Audit

• GL based budget module

• Multi currency invoicing and Multi language documentation

• Multiple payment gateway integration (Sage Pay, Stripe,World Pay, Wire card, Asia Pay, AliPay etc with auto reconciliation

• Bank Reconciliation

• GL entry upload using excel

• Report Schedulers

• ATOL reporting

• ATOL Audit

• ABTA Reporting

• Currency Revaluation

• Manual and Automatic PDQ Reconciliation

• Email to Post your e tickets, Invoices, Hotel voucher etc

• Calendar / Diary system

• Customer Relations Management (CRM) booking on Web with Telephone integration

• Manual and Automatic Supplier Reconciliation

• Role based authorisation structure and reports

• PEN In-Box (queuing system)

• Email Restriction: User based and Business area wise

• Automatic and Manual IATA BSP Reconciliation

• Staff commission and affiliate commission module

• Agent Commission Calculation

• Multi Branch and Business Area Accounting

• B2B/Agent Management

• Bed Bank and Supplier Integration

• Booking Retrieval with third party Integration with all GDS and NDC

• Automatic booking, Automatic refund and void processing through GDS

• FIT/Group Packages

• Workflow based menus for common transactions

• Corporate booking module

• Supplier Reconciliation with Excel Upload

• Booking creation with Excel Upload

• Internet Booking Engine

• Hotel Booking

• Data Warehouse

• Docu sign integration

• WhatsApp Integration and Bulk SMS

• Hotel Inventory upload and booking