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Pioneering AI automation software to transform the way TMCs do business
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This collaboration will address critical challenges faced by Travel Management Companies (TMCs) and enhance their operational efficiency, customer service, and commercial models.
Joining forces to bring together the power of data and intelligent AI automation, Lokulus and Agentivity are dedicated to support TMCs to enhance productivity, provide optimum end-to-end visibility and ultimately deliver exceptional customer service for their corporate travel customers.
The partnership addresses several key challenges faced by TMCs including the struggle to shift commercial models from transaction-based fees to service-based charges. Introducing this innovative new technology solution, TMCs can break free from legacy fee models, gain control of customer SLAs and maximise revenue per booking. This is done through automated tracking across all client engagements to provide transparent, data-driven insights that can justify service-based pricing.
With the industry also facing a shortage of qualified staff, optimising the use of existing personnel is crucial. The partnership will enable TMCs to assign tasks based on staff skills, improving workflow efficiency and maximising the use of team members' time.
Alister Harris, CEO of Lokulus, highlighted the transformative potential: "The opportunity for AI to assist TMCs to elevate their service offering is enormous. We are truly excited to be showing you how our AI workflow automation, combined with the intelligent data from Agentivity, offers TMCs a golden opportunity to break free from the mould and set themselves apart."
Riaan van Schoor, CEO of Agentivity, expressed his enthusiasm: "This partnership opens the door to a new era in corporate travel management – for the first time, there are detailed views on all customer engagements as well as the holy grail – exceeding on customer SLAs whilst being able to offer and charge for truly bespoke services."
Experience the future of corporate travel management with Agentivity and Lokulus. Visitors of the Business Travel and Travel Tech Show can witness the power of this partnership firsthand at Lokulus’ stand M80 on June 18 and 19, 2024 at the Travel Technology Show at ExCel London. For more information, visithttps://lokulus.com/travel-management/
