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How a bad chatbot can wreck your brand

30 Jun 2022
Turing Theatre

More and more travel companies are implementing chatbots but many of them offer a poor customer experience. How can you avoid making mistakes and deliver a high level of service without it costing the earth.

Chairperson
Steve Keenan, Co-Founder - Travel Perspective
Speakers
Guillaume Laporte, GM Chatbot International - Laiye

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