Paul is one of the UK’s leading digital experts and is renowned for his expertise particularly in the Travel Sector when it comes to ‘getting it right’ and owning the customer experience. As co-founder of The Remarkable Group including award-winning agencies Sagittarius, Ultimedia and Unify, Paul strives to ensure the agencies are constantly setting the curve, pushing the limits of technology and breaking ground in the industry. In addition to this, Paul often consults and lectures nationally and internationally; helping brands improve acquisition and retention through personalisation, segmentation and digital transformation.