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Conference programme 2025

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The power of precision: Scaling personalized travel with Kiwi.com

25 Jun 2025
Lovelace Theatre
Customer experience Emerging technology & automation Change Management & Integration

Join Kiwi.com and Bloomreach for a fireside chat exploring how Kiwi rebuilt its customer engagement strategy from the ground up. Learn how a bold CRM reimplementation led to a 1,131% increase in bookings via push notifications, enabling scalable personalization and measurable results.

Discover how travel-tech innovation, clean data, and strategic orchestration power modern marketing at global scale.

 

 

*Session content developed and sponsored by Bloomreach and Kiwi.com, and by attending, you consent to your data being shared with the sponsor.

Speakers
Hannah Francis, Travel Accounts Executive - Bloomreach
Mario Gavira, VP Global Growth and Brand - Kiwi.com

 

Sponsored by

Bloomreach          kiwi

Session format

Panel

SPONSORS & PARTNERS

Northstar