FrontApp, Inc.
Stand: N43
- | AI
- | Business Automation & Management Software
- | Travel communications software
Front is the AI customer operations platform that helps teams run customer communication, internal collaboration, and workflow automation in one connected workspace. It brings together the conversations your customers see with the coordination and processes they don’t—handoffs, approvals, escalations, and follow-through across teams and systems—so service stays consistent even when things change fast. With AI that supports agents in real time and automation that can handle multi-step workflows, Front helps organizations respond faster, maintain clear ownership, and scale service without adding overhead. More than 9,000 companies rely on Front to run the operational layer behind great customer experiences.
Abstract
Front is the AI customer operations platform built for the complex, high-stakes work TMCs manage every day—urgent itinerary changes, multi-party coordination, exceptions, and approvals. Unlike tools optimized for simple ticketing, Front keeps every team and system in sync in one shared workspace, with AI that understands the full context of each traveler and trip. The result: faster resolutions, clearer ownership across teams, and a more consistent, high-touch experience at scale.
Product category
- AI
- Business Automation & Management Software
- Travel communications software
