Lokulus
Stand: N60
Also on this stand:
- | AI
- | Business Automation & Management Software
- | Travel communications software
Created to solve the operational challenges facing modern travel management companies, Lokulus delivers AI-powered workflow automation designed specifically for corporate travel.
The platform brings together multichannel communication, intelligent workflow management and real-time operational insight into a single unified experience - helping TMCs streamline enquiry handling, improve SLA performance and deliver more personalised service at scale.
Built to work alongside existing travel technology and GDS environments, Lokulus connects fragmented systems, surfaces the right customer insight at the point of enquiry and automates repetitive manual processes without removing the human touch that corporate travel demands.
From shared inboxes and queue management to WhatsApp, web chat and email, Lokulus enables teams to manage every interaction through one intelligent platform - with AI-driven prioritisation, workflow routing, reporting and visibility across front and middle office operations.
The result is faster response times, improved productivity, greater operational control and more consistent customer experiences across every touchpoint.
The platform brings together multichannel communication, intelligent workflow management and real-time operational insight into a single unified experience - helping TMCs streamline enquiry handling, improve SLA performance and deliver more personalised service at scale.
Built to work alongside existing travel technology and GDS environments, Lokulus connects fragmented systems, surfaces the right customer insight at the point of enquiry and automates repetitive manual processes without removing the human touch that corporate travel demands.
From shared inboxes and queue management to WhatsApp, web chat and email, Lokulus enables teams to manage every interaction through one intelligent platform - with AI-driven prioritisation, workflow routing, reporting and visibility across front and middle office operations.
The result is faster response times, improved productivity, greater operational control and more consistent customer experiences across every touchpoint.
Abstract
Technology to supercharge your travel operations without losing the human touch
Product category
- AI
- Business Automation & Management Software
- Travel communications software
News
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Corporate travel management company Meon Travel has appointed Lokulus, the AI-powered workflow automation platform, to enhance its customer service operations and support continued business growth. -
Did you know? Did you know WhatsApp now has over 3 billion users globally, making it the world’s most-used messaging platform? More than 200 million businesses use WhatsApp to connect with customers, -
We often hear: “This sounds great, but we’re too busy to implement anything new.” It’s a common fear in the travel sector, where IT teams are stretched and operations can’t afford downtime.
Products
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AI that works the way TMCs actually work. LokulusAI doesn’t just automate — it understands. Every enquiry is categorised, summarised, enriched and routed with intelligence the moment it arrives. From ... -
With Lokulus Voice, eliminate long hold times, redundant questions, and outdated call handling for a superior customer experience. Streamlined Work Distribution Across Channels Say goodbye to siloed s ... -
Travellers already use WhatsApp every day, to message colleagues, suppliers, and friends while on the move. Now, they expect the same immediacy and convenience from their travel provider. Lokulus bri ...
