MIDOCO Group – Midoco Midoffice and Umbrella Faces

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MIDOCO Group – Midoco Midoffice and Umbrella Faces

The companies of MIDOCO Holding GmbH, based in Hamburg, develop software for the international travel industry. The subsidiaries Midoco GmbH in Hilden and Umbrella Organisation AG, founded in 1995 in Wetzikon, Switzerland, design the products MIDOCO Midoffice, Umbrella.net Midoffice, and Umbrella Faces Travel Profiles. The mission of the MIDOCO companies is to optimise the efficiency of workflows in business travel agencies, on- and offline travel agencies, and tour operators through automation and connection to booking and other travel third-party systems. All systems are PCI/DSS certified. As the leading software for travel organisations in Germany, pre-Covid MIDOCO Midoffice processed more than 11 billion Euros worth of travel sales annually, including 7 million airline tickets. More than 25,000 parallel users work with MIDOCO products daily. Umbrella.net Midoffice is a mid-office system for the Swiss travel industry and processes more than CHF 2 billion in travel sales. Umbrella Faces is currently used by 280 agencies in 68 countries and stores customer profiles of business travellers from over 80,000 companies worldwide. Umbrella Faces synchronises these between booking and HR systems, including GDS, OBTs, NDC platforms, and suppliers. The two companies employ 67 people in Hamburg, Hilden, and Wetzikon. The group's clients include TUI, DER and DER Business Travel, Lufthansa City Center, Fello, Insight Travel Solutions, EFR Travel Group, Easy Avenues, Traveltrust, and Dr. Tigges, CTM, Radius, GlobalStar, Uniglobe, Clarity, ATG, Kuoni, ABB. MIDOCO is active in committees and working groups of the German Travel Association (DRV), the Association of Internet Travel Distribution (VIR), the Travel Industry Club (TIC), and the NDC Implementation Forums of IATA.


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  • Umbrella Architecture

    12 May 2022
  • MIDOCO Architecture

    12 May 2022
  • TMCs operating in today’s fiercely competitive travel industry face major challenges; changing regulations and evolving markets, new distribution channels, demanding, digitally enabled consumers and r ...


  • Umbrella Faces Travel Profiles

    05 May 2022 Midoco Group
    Manage complex travel eco-systems efficiently and ensure the highest level of protection for your travel profiles.
  • We designed our software to enable travel companies to succeed in the multi-content ecosystem of today and tomorrow. 


  • Architectural and conceptual overview of Umbrella Faces Traveller Profile Automation
  • How top chose the right Midoffice

    05 May 2022 Midoco Group
    Requirement checklist to choose the right Midoffice system
  • List of partners connected to Midoco Midoffice
  • Midoco Midoffice operational efficiency

    05 May 2022 Midoco Group
    Midoco Midoffice architecture and concept


  • Travelogix and Midoco Group curate Tech Village at TTS

    21 Jun 2022 Midoco Group & Travelogix Ltd
    Travel tech innovators, Travelogix and Midoco, are set to join forces for TTS 2022 by launching their very own tech village with four category-leading partners. Travelogix and Midoco will be joined by ...
  • MIDOCO Group wins 123 new customers

    27 May 2022 Midoco Group
    The MIDOCO Group has gained over 123 new customers since the summer of 2021. Moreover, the international integration portfolio of connected suppliers & content partners has been further enhanced.
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