Trava (formerly Traveknowledgy) empowers modern travel agencies to scale smarter with a no-code automation platform purpose-built for high-volume, flight-centric operations.
Trusted by TMCs, OTAs, and traditional agencies, Trava automates complex post-booking workflows—including schedule changes, ticket reissues, cancellations, and queue handling—across all major GDSs and NDC channels. By eliminating manual effort in high-frequency, time-sensitive tasks, Trava boosts operational efficiency, reduces errors, and enables teams to deliver faster, more consistent service, enhancing traveller satisfaction while supporting scalable, cost-effective growth.
Key Services Provided by Trava:
No-Code Workflow Builder
Gives agencies full control to build, customize, and adapt automation logic via a user-friendly, no-code interface, tailored to their specific operational needs.
Schedule Change Automation
Automatically detects, processes, and communicates flight schedule changes—saving time and ensuring timely updates to travellers.
Voluntary and Involuntary Cancellations
Streamlines the cancellation process—whether initiated by the traveller or airline—while ensuring accurate documentation and refund processing.
Queue Management
Monitors and clears GDS queues in real time, resolving or assigning tasks based on priority and reducing delays in post-booking actions.
Itinerary Monitoring
Continuously tracks booking status and changes to proactively trigger appropriate workflows (e.g., alerts, updates, or follow-up actions).
Quality Control of Reservations
Applies custom validation rules to PNRs to detect and fix errors before ticketing or fulfilment, reducing ADM risk and ensuring compliance.
Client Notifications
Sends automated, customizable notifications to travellers or agents for key post-booking events, such as changes, confirmations, and reminders.
Virtual Card Payments
Integrates the automated issuance of virtual cards for airline or ancillary payments, ensuring secure and traceable transactions.
Ticket Issuance & Reissuance
Fully automates initial ticketing and reissuance workflows based on predefined business rules, minimizing manual handling and GDS errors.
EMD Issuance
Issues Electronic Miscellaneous Documents (EMDs) for services like seat selection, baggage, or other ancillaries, improving upsell efficiency and compliance.
Fare Optimization
Automatically identifies fare-saving opportunities, enabling automatic rebooking or reissuance to secure savings and increase margin.
Refund of Unused Tickets
Identifies and processes refundable unused tickets, recovering revenue that would otherwise be lost.
Discover how Trava’s no-code automation platform can transform your post-booking operations—helping you scale faster, reduce costs, and elevate traveller experience.
Visit us at our booth to see a live demo and discuss how we can tailor automation solutions to meet your unique business needs. Let’s unlock your agency’s full potential together!
Trusted by TMCs, OTAs, and traditional agencies, Trava automates complex post-booking workflows—including schedule changes, ticket reissues, cancellations, and queue handling—across all major GDSs and NDC channels. By eliminating manual effort in high-frequency, time-sensitive tasks, Trava boosts operational efficiency, reduces errors, and enables teams to deliver faster, more consistent service, enhancing traveller satisfaction while supporting scalable, cost-effective growth.
Key Services Provided by Trava:
No-Code Workflow Builder
Gives agencies full control to build, customize, and adapt automation logic via a user-friendly, no-code interface, tailored to their specific operational needs.
Schedule Change Automation
Automatically detects, processes, and communicates flight schedule changes—saving time and ensuring timely updates to travellers.
Voluntary and Involuntary Cancellations
Streamlines the cancellation process—whether initiated by the traveller or airline—while ensuring accurate documentation and refund processing.
Queue Management
Monitors and clears GDS queues in real time, resolving or assigning tasks based on priority and reducing delays in post-booking actions.
Itinerary Monitoring
Continuously tracks booking status and changes to proactively trigger appropriate workflows (e.g., alerts, updates, or follow-up actions).
Quality Control of Reservations
Applies custom validation rules to PNRs to detect and fix errors before ticketing or fulfilment, reducing ADM risk and ensuring compliance.
Client Notifications
Sends automated, customizable notifications to travellers or agents for key post-booking events, such as changes, confirmations, and reminders.
Virtual Card Payments
Integrates the automated issuance of virtual cards for airline or ancillary payments, ensuring secure and traceable transactions.
Ticket Issuance & Reissuance
Fully automates initial ticketing and reissuance workflows based on predefined business rules, minimizing manual handling and GDS errors.
EMD Issuance
Issues Electronic Miscellaneous Documents (EMDs) for services like seat selection, baggage, or other ancillaries, improving upsell efficiency and compliance.
Fare Optimization
Automatically identifies fare-saving opportunities, enabling automatic rebooking or reissuance to secure savings and increase margin.
Refund of Unused Tickets
Identifies and processes refundable unused tickets, recovering revenue that would otherwise be lost.
Discover how Trava’s no-code automation platform can transform your post-booking operations—helping you scale faster, reduce costs, and elevate traveller experience.
Visit us at our booth to see a live demo and discuss how we can tailor automation solutions to meet your unique business needs. Let’s unlock your agency’s full potential together!
Abstract
No-code automation of flight centric post-booking processes in GDS & NDC environment.
Address
x182 35
Sweden
Product category
- Back Office Systems
- Business Automation & Management Software
- Cloud Software
