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Travel AI sector

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Home | Sectors | Travel AI

 

Welcome to the Travel AI sector, where we spotlight the forefront of innovation in travel technology - your gateway to exploring the latest advances in AI-driven booking and travel management solutions.

Here, we showcase cutting-edge technologies designed to streamline itinerary planning, optimise reservation systems, and elevate customer service—all tailored to enhance efficiency and customer satisfaction.

Dive into how digital transformations are reshaping the travel industry and offering a sneak peek into the future of frictionless travel experiences.

This section is indispensable for anyone invested in the rapidly evolving landscape of travel technology.

 

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Exhibitors

Exhibitors

Discover our handpicked selection of premier exhibitors, each providing innovative solutions and services designed to elevate travel experiences. Showcasing cutting-edge technology and bespoke service offerings, our curated collection is set to transform how you manage corporate travel.

→ SEE ALL EXHIBITORS

Sessions

Sessions

Introducing our distinguished speakers, seasoned experts in booking and reservation systems. Their engaging talks and insightful discussions are designed to spark new ideas, methodologies, and strategies, driving the advancement of booking technologies within the travel sector at our event.

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25 Jun 2025
  1. Lovelace Theatre
    • Financial Recovery & Cost Management
    • Emerging technology & automation
    • Customer experience
    • Change Management & Integration
    Booking.com has cemented its position as one of the titans of the travel sector. One of the company’s VPs and CTOs talks about why 2025 is the year of AI in travel, the focus on growing verticals beyo ...
  2. Lovelace Theatre
    • Diversity, Inclusion & Recruitment
    • Emerging technology & automation
    • Customer experience
    • Change Management & Integration
    • Sustainability
    This panel shares some of the latest research in travel and traveltech. Our sister company Phocuswright has carried out extensive research among European consumers of travel on how they get inspiratio ...
  3. Lovelace Theatre
    • Financial Recovery & Cost Management
    • Emerging technology & automation
    • Customer experience
    • Change Management & Integration
    Why is everyone talking about fintech in travel? This session looks at whether payments and fintech help you develop a business model that goes beyond travel. The new Trump administration seems to be ...
  4. Lovelace Theatre
    • Emerging technology & automation
    • Customer experience
    • Change Management & Integration
    Is your tech stack fueling growth or holding it back? Join Expat Explore, Hotelplan, TourRadar, and Lemax to uncover how modern, API-connected systems drive operational efficiency and business expansi ...

    Sponsored by

    Lemax

  5. Tech Huddle Zone
    • Emerging technology & automation
    • Customer experience
    • Change Management & Integration
    Ditch the slide decks and pull up a chair for this rapid-fire, 45-minute drop-in where you’ll learn exactly how to turn large-language-model prompts into real world results: higher revenue, more produ ...

     

    Sponsored by

    Sygnifiq

  6. Tech Huddle Zone
    • Emerging technology & automation
    • Customer experience
    • Change Management & Integration
    Great AI depends on great data. In this session, see how DataPulse and its AI Agents work together to turn messy travel data into high-value guest interactions. DataPulse, a Salesforce-native layer, c ...

     

    Sponsored by

    Trawelt

  7. Turing Theatre
    • Emerging technology & automation
    • Customer experience
    AI is changing the world and with it, how we are inspired, how we search and book and our experience on the trip. Join the world-renowned presenter and musician as she takes a multimedia journey throu ...
  8. Turing Theatre
    • Diversity, Inclusion & Recruitment
    • Financial Recovery & Cost Management
    • Emerging technology & automation
    • Customer experience
    • Change Management & Integration
    • Sustainability
    In this fast-moving session, speakers from across the travel and tech sectors have just four minutes to debate the big questions on the challenges, trends and opportunities ahead for the travel and tr ...
  9. Turing Theatre
    • Emerging technology & automation
    • Customer experience
    • Change Management & Integration
    Getting airline seats into the hands of travellers is at the heart of the travel industry but it is changing beyond all recognition thanks to APIs and NDC. Our panel talk about what we have achieved s ...
  10. Turing Theatre
    • Emerging technology & automation
    • Customer experience
    • Change Management & Integration
    We’re not in an era of digital transformation — we’re in an era of digital extinction. Most travel brands are clinging to outdated playbooks, proudly claiming digital maturity while operating with sil ...

     

    Sponsored by

    Sitecore + Remarkable

26 Jun 2025
  1. Lovelace Theatre
    • Financial Recovery & Cost Management
    • Emerging technology & automation
    • Change Management & Integration
    • Sustainability
    Travel companies have been gathering vast amounts of data about their customers in recent years but one of the growing challenges is the cost of storing and analysing that data, particularly if it com ...
  2. Lovelace Theatre
    • Diversity, Inclusion & Recruitment
    • Emerging technology & automation
    • Change Management & Integration
    Recruiting talent continues to be a challenge in travel and traveltech despite it once being seen as a desirable industry to work in. What skills do young people need to develop in order to be attract ...
  3. Tech Huddle Zone
    • Emerging technology & automation
    • Customer experience
    • Change Management & Integration
    Paul will discuss how you should thinking about AI as a business process rather than a technical problem. He will illustrate easy ways to use AI to create personalized customer interactions, 24/7 supp ...

     

    Sponsored by

    remarkable

  4. Turing Theatre
    • Diversity, Inclusion & Recruitment
    • Financial Recovery & Cost Management
    • Emerging technology & automation
    • Customer experience
    • Change Management & Integration
    • Sustainability
    Our flagship panel of industry leaders talk about geopolitics, AI, sustainability, recruitment, DEI and, of course, traveltech.
  5. Turing Theatre
    • Emerging technology & automation
    We take a whistlestop tour of global travel and traveltech startup hubs and learn about the incentives and advantages of basing your innovative company in one of these global centres.
  6. Turing Theatre
    • Financial Recovery & Cost Management
    • Emerging technology & automation
    • Customer experience
    • Change Management & Integration
    Investment in artificial intelligence in travel is growing and companies are putting this spend into all parts of the sales funnel. The ways we find inspiration for travel is changing thanks to AI-gen ...
  7. Turing Theatre
    • Financial Recovery & Cost Management
    • Emerging technology & automation
    • Customer experience
    • Change Management & Integration
    Dubai International (DXB) is now the world’s busiest international hub, with more than 92 million passengers last year. The airport’s VP of Technology sits down to discuss how it is using technologies ...

→  SEE ALL SPEAKERS

2025 AGENDA

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Explore the fantastic sessions that are being hosted in 2025. These showcases demonstrate the breadth and variety of topics we will cover, reflecting our dedication to providing unmatched insights and opportunities in the realm of travel technology. 
 

→  EXPLORE COMPLETE 2025 AGENDA

TravelTech Show
25-26 June 2025 | London ExCeL

Frequently asked questions

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What AI-powered solutions can travel companies find at the show?

Travel companies will discover a wide range of AI-powered tools designed to enhance the booking process, optimise pricing strategies, and analyse customer behaviour. These solutions help companies stay competitive in the evolving travel sector.

How can travel planners benefit from the latest AI technology?

Travel planners can explore the latest virtual assistants and AI tools that streamline travel planning and itinerary management. These technologies offer efficient ways to create the perfect itinerary based on dynamic pricing and traveller preferences.

What advantages do AI technologies offer online travel agencies?

AI technologies provide online travel agencies with powerful tools for enhancing their service offerings, such as natural language processing for understanding and responding to customer enquiries and language models that improve interactions with international customers.

How does the AI sector help in enhancing the traditional booking process?

The AI sector introduces advanced solutions that automate and refine the booking process, using AI to predict pricing changes and suggest optimal booking times, thereby saving time and reducing costs for both agencies and travellers.

Can AI replace a human travel agent?

While AI enhances the efficiency and effectiveness of travel planning, it complements rather than replaces the personalised touch and expert knowledge of a human travel agent, especially in handling complex travel arrangements or unforeseen changes.

What role do virtual assistants play in modern travel planning?

Virtual assistants, powered by AI, are becoming essential in helping travellers and travel planners execute tasks such as booking hotels, setting travel reminders, and providing real-time travel updates, making travel planning more accessible and convenient.

How are AI-powered tools transforming customer service in travel?

AI-powered tools leverage customer behaviour data and natural language processing to provide personalised travel recommendations and support, revolutionising customer service by offering timely and relevant trip ideas and solutions.

How does AI influence pricing strategies in the travel industry?

Dynamic pricing models enabled by AI help travel companies and agencies adjust their pricing based on real-time supply and demand, competitor pricing, and other market factors, ensuring competitive offers and maximising revenue.

What are the latest developments in AI for trip planning?

Innovative developments in AI for trip planning include sophisticated algorithms that suggest destinations, create tailored itineraries, and predict future travel trends, all aimed at enhancing the travel experience.

How is AI used to understand and predict customer behaviour in travel?

AI analyses vast amounts of data on past travel bookings and customer interactions to forecast trends, understand preferences, and tailor marketing and product offerings, thus driving more personalised and effective engagement strategies.
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KEY SHOW SECTORS

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Welcome to our key show sectors, showcasing leading areas including expense management and sustainable travel. Explore innovations and trends across travel software, CRM, marketing, hospitality tech, accounting, and data & analytics, transforming business travel at the travel tech show.

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Want to register?

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Check out the excitement from last year's show

Check out the excitement from last year's show

2025 will be the biggest celebration yet, but for now
 

SHOW ME 2024 HIGHLIGHTS

Blog

 

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SPONSORS & PARTNERS

Northstar