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Travel AI sector

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Welcome to the Travel AI sector, where we spotlight the forefront of innovation in travel technology - your gateway to exploring the latest advances in AI-driven booking and travel management solutions.

Here, we showcase cutting-edge technologies designed to streamline itinerary planning, optimise reservation systems, and elevate customer service—all tailored to enhance efficiency and customer satisfaction.

Dive into how digital transformations are reshaping the travel industry and offering a sneak peek into the future of frictionless travel experiences.

This section is indispensable for anyone invested in the rapidly evolving landscape of travel technology.

 

REGISTER YOUR INTEREST FOR 2025  STAND ENQUIRY

Speakers

Introducing our distinguished speakers, seasoned experts in the travel technology sector. Their engaging talks and thought-provoking discussions are designed to spark new ideas, methodologies, and perspectives, driving the advancement of travel technology at our event.

→  SEE ALL SPEAKERS

Exhibitors

Discover our handpicked selection of premier exhibitors, each providing innovative solutions and services designed to elevate travel experiences. Showcasing cutting-edge technology and bespoke service offerings, our curated collection is set to transform how you manage corporate travel.

→ SEE ALL EXHIBITORS

2024 AGENDA

Explore highlights from the fantastic sessions hosted in 2024. These showcases demonstrate the breadth and variety of topics we will cover, reflecting our dedication to providing unmatched insights and opportunities in the realm of travel technology. 

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  1. Tech Huddle Zone
    • Automation
    • Inflation and controlling costs
    • Managing change
    In today's competitive travel industry, scaling your finance function quickly and efficiently is crucial for business growth. Join our roundtable discussion, where industry specialists will explore th ...

     

    Sponsored by

    airwallex

  2. Lovelace Theatre
    • Emerging technology
    • Managing change
    • New! - Sustainability
    There has been far too much greenwashing in the industry and it’s time to make a real difference, particular after the tentative COP28 agreement to transition – slowly - from  fossil fuels. Can techno ...
  3. Lovelace Theatre
    • Emerging technology
    You have visited all the stands and may have a shortlist of companies for follow up, but how can you make sure you will be procuring the technology that best suits your particular business?  This Mast ...

     

    Sponsored by

    genesys

  4. Turing Theatre
    • Consumer experience/trends
    • Emerging technology
    Where will artificial intelligence take us in the next 10 years? The former host of The Gadget Show, Jason Bradbury, reveals the astonishing impact of machine learning and emergent technologies on eve ...
  5. Turing Theatre
    • Emerging technology
    • Inflation and controlling costs
    • Integration
    Every year is touted as a tipping point but 2023 saw big changes in NDC while GDSs finally came into line over the distribution technology. At the same time, Ryanair has had a change of heart and has ...
  6. Turing Theatre
    • Emerging technology
    • Inflation and controlling costs
    • Integration
    Covid seemed to have been the death knell for cash but it has made a renaissance in a cost-of-living crisis. Is the future going to be a blend of payment options – cash, credit, fly now, pay later, cr ...

 

→  EXPLORE COMPLETE 2024 AGENDA

Travel Tech Show
19-20 June 2024 | London ExCeL

FREQUENTLY ASKED QUESTIONS

What AI-powered solutions can travel companies find at the show?

Travel companies will discover a wide range of AI-powered tools designed to enhance the booking process, optimise pricing strategies, and analyse customer behaviour. These solutions help companies stay competitive in the evolving travel sector.

How can travel planners benefit from the latest AI technology?

Travel planners can explore the latest virtual assistants and AI tools that streamline travel planning and itinerary management. These technologies offer efficient ways to create the perfect itinerary based on dynamic pricing and traveller preferences.

What advantages do AI technologies offer online travel agencies?

AI technologies provide online travel agencies with powerful tools for enhancing their service offerings, such as natural language processing for understanding and responding to customer enquiries and language models that improve interactions with international customers.

How does the AI sector help in enhancing the traditional booking process?

The AI sector introduces advanced solutions that automate and refine the booking process, using AI to predict pricing changes and suggest optimal booking times, thereby saving time and reducing costs for both agencies and travellers.

Can AI replace a human travel agent?

While AI enhances the efficiency and effectiveness of travel planning, it complements rather than replaces the personalised touch and expert knowledge of a human travel agent, especially in handling complex travel arrangements or unforeseen changes.

What role do virtual assistants play in modern travel planning?

Virtual assistants, powered by AI, are becoming essential in helping travellers and travel planners execute tasks such as booking hotels, setting travel reminders, and providing real-time travel updates, making travel planning more accessible and convenient.

How are AI-powered tools transforming customer service in travel?

AI-powered tools leverage customer behaviour data and natural language processing to provide personalised travel recommendations and support, revolutionising customer service by offering timely and relevant trip ideas and solutions.

How does AI influence pricing strategies in the travel industry?

Dynamic pricing models enabled by AI help travel companies and agencies adjust their pricing based on real-time supply and demand, competitor pricing, and other market factors, ensuring competitive offers and maximising revenue.

What are the latest developments in AI for trip planning?

Innovative developments in AI for trip planning include sophisticated algorithms that suggest destinations, create tailored itineraries, and predict future travel trends, all aimed at enhancing the travel experience.

How is AI used to understand and predict customer behaviour in travel?

AI analyses vast amounts of data on past travel bookings and customer interactions to forecast trends, understand preferences, and tailor marketing and product offerings, thus driving more personalised and effective engagement strategies.

KEY SHOW SECTORS

Welcome to our key show sectors, showcasing leading areas including expense management and sustainable travel. Explore innovations and trends across travel software, CRM, marketing, hospitality tech, accounting, and data & analytics, transforming business travel at the travel tech show.

Travel software

Travel software

Travel Software sector

Discover innovative travel software solutions, transforming the way we book, manage, and experience travel globally.

→  Explore travel software sector

 

Accounting

Accounting

Accounting sector

Explore the accounting sector, streamlining financial processes and compliance in the travel industry.

→  Explore accounting sector

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Check out the excitement from last year's show

2024 will be the biggest celebration yet, but for now
 

SHOW ME 2023 HIGHLIGHTS

Northstar