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Frequently asked questions


Check our our handy FAQ section to find the answers to the most popular questions we're asked each year.

What are the show's opening hours?

Wednesday 19 June 2024: 9.30-17.30
Thursday 20 June 2024: 09.30-17.00

Access for exhibiting staff to the halls is from 08.00 on each day.

Where is the exhibition taking place?

TravelTech Show takes place at ExCeL London, Royal Victoria Dock, 1 Western Gateway, Royal Docks, London, E16 1XL.

What is TravelTech Show and who is it for?

TravelTech Show (formerly Travel Technology Europe) unites TravelTech Show (formerly Travel Technology Europe) unites thousands of senior travel technology decision-makers with the widest range of innovative B2B travel and technology services to help them deliver excellent customer experiences.

It takes place from 19-20 June 2024 at its new home – ExCeL London.

Do you have an admission policy?

TravelTech Show is a free-to-attend trade event for buyers of travel technology products and services. Those who do not directly purchase or technology for your business, you will need to buy a pass to attend the show.

Visitors who pre-register and/or attend in-person should be involved in or have a job role specific to the travel industry.

This is a trade-only event; persons under the age of 16 will not be admitted into the show.

By attending, visitors agree not to participate in any canvassing, leafleting or digital promotion. Failure to adhere to this could result in being asked to leave the show,

Visitors agreeing to have their badge scanned by exhibitors or in conference sessions agree to receive communications from these exhibitors.

Official show photographers and film crew will be taking photographs and video. The Organisers shall be entitled to use such show material, which may include photographs and video of visitors and exhibitors, for the promotion of future events.

Industry press will be issued with a press badge once vetted. The Organisers reserve the right to determine who is issued with a press badge. The Organisers also reserve the right to refuse admission, exclude or remove anyone from TravelTech Show.

By registering for TravelTech Show, you agree to the admissions policy outlined.

How do I register for the show?

To register your interest for TravelTech Show 2024 please click here.

Is the venue accessible?

ExCeL London is an accessible venue, for further information please click here.

How will I receive my entry badge?

Your entry badge will be sent by email. If you haven’t received this one week before the show, let us know by emailing, and we will resend it to you.

It is important you print your badge and bring it with you to the event to avoid crowds forming in the registration area.

Is there an event app?

Yes, we will have an event platform. Within it, you will be able to bookmark the sessions you want to attend, access any on-demand content, connect and chat with exhibitors and arrange your 1-2-1 appointments with exhibitors.

The app will be available to download closer to the show

Will there be a showguide?

The show guide will be available on the website in the weeks leading up to the show. You will receive an email when it is live. 

Do you have a cloakroom?

There are two cloakrooms available for use at ExCeL London.  One cloakroom is in the west end of the venue on level 0 by N4/S4 and one in the east end on level 0.

The fee is £1 per item for coats and luggage - please be aware ExCeL London cannot store cameras, laptop equipment or any other electronic devices.

If you are attending as a VIP Club member, the lounge offers a free cloakroom.

Where can I buy food and drink during the show?

ExCeL London offers its visitors over 20 on-site food and drink options selling a wide variety of cuisines and drinks etc.. (please note that ExCeL is a cash-free venue and all eateries are card only).

If you prefer to, you can of course bring your own lunch with you to eat on site.

You can bring water bottles and there will be water fountains around the venue where you can refill. All the catering outlets will fill up any reusable water bottles with tap water free of charge and we encourage you to bring a reusable coffee cup as well.

Will there be WiFi?

ExCeL London has free, fast WiFi which is suitable for browsing, social media, and email. When you arrive at the venue, you just need to sign in to '_ExCeL FREE Wi-Fi' using standard log in, or via LinkedIn, Facebook, or Twitter.

Are there cash machines at ExCel?

There are two Note ATMs near the west entrance of the venue by Costa and Panini Pronto, and another Note ATM in the centre of the boulevard between entrances S6 and N6. There are a Barclays and a Note ATM located on level 0 between N4 and S4. Should the in-venue ATMs run out of cash, there is also an ATM nearby at the Tesco Express.

Can I bring my children to the in-person show with me?

As a business trade-only event, under 16s are not permitted into the show.

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