-
A fine forecast? For many companies operating in the travel industry, the holy grail of doing business is successful forecasting, predicting with greater levels of accuracy where, when and how people ...
-
So I’m not a gamer in any way, shape or form but I’m a huge fan of Virtual Reality (VR) especially travel VR. It’s the single most immersive experience to have, without actually physically being there ...
-
Outsourcing can be a frightening prospect for many companies. Moving internal process and workloads over to a third-party organization isn’t a walk in the park. We are faced with a lot of difficult an ...
-
For travel companies, customer experience will be the main priority in 2018 according to research by Travel Technology Europe. Improving areas like usability, support and ease of use around services c ...
-
Creating a great user experience for consumers is an essential element of any travel brand’s website and is a fundamental feature of the overall customer journey. This experience is made up of three k ...
-
Insights from the 2017 Accenture Digital Consumer Survey recently revealed that all age groups surveyed (ranging from 14yrs old up to 55yrs +) were either using, or interested in using, voice-enabled ...
-
This time last year I was waiting to hear if Wanderpay would be selected for the Travel Technology Europe Launchpad. I had no idea that not only would Wanderpay be selected but that we would win the c ...
-
I recall one day being super proud of my agile teams, we’d finally got the secret sauce right – we were, as Jeff Sutherland’s masterful book stated achieving, “The Art of Doing Twice the Work in Half ...
-
In the busy, data rich world that we live in, your guests (and potential guests) have a multitude of property options. They expect you to react to their requests and needs instantaneously, and if you ...