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  • It's entirely possible that the travel management solution you choose will power your business for the next 5, 10 maybe even 20 years. With that in mind, it's extremely important to perform you due di ...
  • Meon Valley Delivers Streamlined Customer Experiences Using Freshdesk

    22 Jan 2018 George Hackett, Sales Manager, Freshworks
    For travel companies, customer experience will be the main priority in 2018 according to research by Travel Technology Europe. Improving areas like usability, support and ease of use around services c ...
  • A good reputation has always been key to succeeding in the travel industry - here's how to thrive in the digital era...
  • It is probably fair to say that the first instinct for anyone when facing a choice between similar alternatives, is to go with the lower price. But data told us that the customers are willing to pay e ...
  • The Importance of Great Travel User Experience

    16 Jan 2018 Paul Stephen, CEO Sagittarius Marketing.
    Creating a great user experience for consumers is an essential element of any travel brand’s website and is a fundamental feature of the overall customer journey. This experience is made up of three k ...
  • Nezasa's CEO, Manual Hilty will be taking part in our annual thought leadership panel, C-Suite 'Question Time'. We caught up with him to pick his brains about some key tech trends...
  • Time and time again we hear the same thing from smaller tour operators and DMCs – they’re currently dealing with their reservations manually in a spreadsheet and wanted to explore more automated optio ...
  • Consumer travel search with voice-assisted technology: Eliminating choice or fast-track to your dream destination?

    11 Jan 2018 Samantha Markham, Digital Marketing Manager, Hong Kong Tourism Board and Travel Technology Europe Advisory Panel Member
    Insights from the 2017 Accenture Digital Consumer Survey recently revealed that all age groups surveyed (ranging from 14yrs old up to 55yrs +) were either using, or interested in using, voice-enabled ...
  • Is delivering great customer experiences your goal for 2020? Give this post from exhibitor and speaker, Hiver!

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