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Anyone selling cruise needs to start paying attention to “artificial intelligence”, “big data” and “machine learning”.  These concepts should be embraced rather than feared and seen as an enhancement ...

Jon Pickles, COO of Kaptio Travel, is a member of the TravelTech Show 2022 advisory board and is exhibiting at the show this year.

It's entirely possible that the travel management solution you choose will power your business for the next 5, 10 maybe even 20 years. With that in mind, it's extremely important to perform you due di ...

For travel companies, customer experience will be the main priority in 2018 according to research by Travel Technology Europe. Improving areas like usability, support and ease of use around services c ...

A good reputation has always been key to succeeding in the travel industry - here's how to thrive in the digital era...

It is probably fair to say that the first instinct for anyone when facing a choice between similar alternatives, is to go with the lower price. But data told us that the customers are willing to pay e ...

Creating a great user experience for consumers is an essential element of any travel brand’s website and is a fundamental feature of the overall customer journey. This experience is made up of three k ...

Nezasa's CEO, Manual Hilty will be taking part in our annual thought leadership panel, C-Suite 'Question Time'. We caught up with him to pick his brains about some key tech trends...