• Outcomes not output - how to deliver the right thing

    03 Jan 2018 Renee Tsielepi, Consultant of Transcendence Ltd.
    I recall one day being super proud of my agile teams, we’d finally got the secret sauce right – we were, as Jeff Sutherland’s masterful book stated achieving, “The Art of Doing Twice the Work in Half ...
  • Making travel decisions in a group is difficult. But it doesn't have to be!
  • Top 3 Uses of Applied AI in Travel that will Change the Industry

    19 Feb 2018 Words by Andy Owen Jones, CEO bd4travel GmbH
    Artificial intelligence (AI) applications for the travel industry are becoming increasingly complex and valuable. Travel businesses need to define how they want to use AI to best serve their users and ...
  • Changing a property management system – what to look for and the pitfalls to avoid

    18 Dec 2017 Jeff Swanson, Managing Director RMS Europe and Travel Technology Europe Advisory Board Member
    In the busy, data rich world that we live in, your guests (and potential guests) have a multitude of property options. They expect you to react to their requests and needs instantaneously, and if you ...
  • Why a "less is more" approach to distribution can pay off

    15 Feb 2018 Gino Engels, co-founder and chief commercial officer, OTA Insight
    When it comes to managing distribution, it can seem counter-intuitive for hotels to adopt a ‘less is more’ strategy. However, if certain channels aren’t performing as effectively as others, it could b ...
  • Phocuswright 2019 Conference: Are we there yet?

    29 Aug 2019 PhocusWire and Phocuswright
    Save $500 on Phocuswright Conference tickets until August 30 – register now.
  • Getting the channel distribution balancing act right

    14 Feb 2018 Rupert Gutteridge, sales and marketing director, Guestline
    ‘Time is money’ goes the saying that sometimes feels as if it rules the world. Businesses everywhere are trying to achieve more, in less time, and for less cost. When it comes to effectively managing ...
  • Previously, video was mainly used for branding and to reach and inspire as many people as possible. Today, we are able to use video more as a performance channel – something that will continue to grow ...
  • Quick Guide to Mobile Keyless Entry

    13 Feb 2018 Brian Shedd, VP Sales & Marketing, Open Key
    We live in an era of instant gratification where staying ahead of the curve is more important than ever. Mobile keyless entry is no longer limited to Hilton, Starwood and Marriott; it’s arriving acros ...