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I recall one day being super proud of my agile teams, we’d finally got the secret sauce right – we were, as Jeff Sutherland’s masterful book stated achieving, “The Art of Doing Twice the Work in Half ...
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Making travel decisions in a group is difficult. But it doesn't have to be!
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Artificial intelligence (AI) applications for the travel industry are becoming increasingly complex and valuable. Travel businesses need to define how they want to use AI to best serve their users and ...
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In the busy, data rich world that we live in, your guests (and potential guests) have a multitude of property options. They expect you to react to their requests and needs instantaneously, and if you ...
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When it comes to managing distribution, it can seem counter-intuitive for hotels to adopt a ‘less is more’ strategy. However, if certain channels aren’t performing as effectively as others, it could b ...
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Save $500 on Phocuswright Conference tickets until August 30 – register now.
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‘Time is money’ goes the saying that sometimes feels as if it rules the world. Businesses everywhere are trying to achieve more, in less time, and for less cost. When it comes to effectively managing ...
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Previously, video was mainly used for branding and to reach and inspire as many people as possible. Today, we are able to use video more as a performance channel – something that will continue to grow ...
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We live in an era of instant gratification where staying ahead of the curve is more important than ever. Mobile keyless entry is no longer limited to Hilton, Starwood and Marriott; it’s arriving acros ...