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2023 Agenda

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10:00
  1. Turing Theatre
    45 mins
    dotdigital
  2. Lovelace Theatre
    45 mins
    The Travel Tech Show 2023 opens with a session from a Microsoft visionary on AI and traveltech. Generative AI will be as big as PCs and the internet, say experts. And although there is plenty of hype, ...
    Oxylabs
10:20
  1. Tech Huddle
    45 mins
    Jon Markt, ASSIST DIGITAL CX Director, will be discussing how AI has become a reachable goal for customer service operations of all sizes.Previously, AI solutions have been the playground of the large ...
    Assist Digital
10:45
  1. TTS Information Point
    45 mins
    COMPANIES


     

     

11:00
  1. Turing Theatre
    30 mins
    Salaries and day rates in the tech sector are sky high so how do you recruit and retain traveltech people in a world where every industry is looking for developers and engineers. Is it about offshorin ...
  2. Lovelace Theatre
    60 mins
    Following his keynote address, Daniel Williams of Microsoft joins industry colleagues to further debate the reach of AI and how technologies like ChatGPT and Bard are being deployed to increase conver ...
    Oxylabs
11:30
  1. Tech Huddle
    45 mins
    WeTravel's Partnerships Coordinator Jamie Albert will discuss the emergence of innovative, travel-specific technology created to support small- to medium-sized travel businesses with operational neces ...
    Wetravel
12:00
  1. Turing Theatre
    30 mins
    We will look at the latest trends in the industry – what is driving the next generation of bookings? We’ll also hear the latest insights from leaders in different areas of the travel and tech industri ...
    hotelbeds
  2. YouWork
    120 mins
    Embark on an exploration of the travel and tourism industry, uncovering answers to your burning questions. With a sandwich in hand and a coffee by your side, join our esteemed industry experts for an ...
12:15
  1. Lovelace Theatre
    30 mins
    With organising trips online second nature to travellers across demographics, Online Travel Agencies (OTAs) that want to stay ahead of the competition and secure market share need to ensure they provi ...
    Joyned
12:45
  1. Tech Huddle
    45 mins
    With 20 years’ of experience working with specialist travel businesses, Carl Morgan, MD Tigerbay, discusses the 5 most important elements when starting, developing and growing a strong relationship wi ...
    tigerbay
  2. Turing Theatre
    30 mins
    Turn the clock back a few years and virtual reality was the next big thing, with many big tech companies investing heavily with Facebook betting on the rise of the metaverse. That gamble is looking a ...
13:00
  1. Lovelace Theatre
    30 mins

    Summary for the presentation: Legacy travel tech - we love to hate it and technology disruptors like Snowfall take every possible opportunity to bash it. But is it all bad, how is it impacting industry stakeholders, including travellers, what needs to be done to fix it and which companies are rolling their sleeves up and reaching for the wrench?

    snowfall
13:45
  1. Lovelace Theatre
    45 mins
    Hospitality is going through a rapid digital transformation and those that do not jump on board will get left behind. This panel from across the hospitality sector talk about the solutions that are he ...
14:00
  1. Turing Theatre
    30 mins
    Oxylabs, a web intelligence collection platform, is a trusted partner of 2,000+ businesses for large-scale public data acquisition with proxies and web scraping APIs. In this session, we want to share ...
    oxylabs
14:45
  1. Turing Theatre
    45 mins
    In an era marked by unprecedented technological growth, how can we harness the power of AI to transform the premium multi-day travel industry? This talk explores the intersection of generative AI and ...
    kaptio
15:45
  1. Lovelace Theatre
    30 mins
    bto logo
  2. Turing Theatre
    30 mins
    This fast-paced session looks at getting to know Gen Z, the platforms they inhabit and how to reach them with technology.
17:30
  1. 150 mins
    Come and join us to celebrate the 20th anniversary of the TravelTech Show. Open to all visitors and exhibitors; the party will take place at the Bridge Restaurant in ExCeL.

     Lemax

     

10:00
  1. Turing Theatre
    30 mins
    Are you tired of spending countless hours planning, organising and executing meetings and events? With the help of ChatGPT, you can quickly generate ideas, develop an agenda, and create engaging conte ...
    Qondor
  2. Lovelace Theatre
    45 mins
    Voice, conversational AI, design, strategy consultancy and podcast. Kane helps brands save money, increase revenue and improve customer experience with cutting edge conversational AI and Natural Langu ...
    Oxylabs
10:20
  1. Tech Huddle
    45 mins
    With 20 years’ of experience working with specialist travel businesses, Carl Morgan, MD Tigerbay, discusses the 5 most important elements when starting, developing and growing a strong relationship wi ...
    tigerbay
10:30
  1. TTS Information Point
    45 mins
    COMPANIES
11:00
  1. Lovelace Theatre
    30 mins
    Low code is surging in popularity with its ability to create applications with minimal coding, pre-built components, integrations and visual interfaces, and is set to drive its market revenue to an im ...
    Xebia
11:30
  1. Tech Huddle
    45 mins
    2023 sees the average OTA stuck between a rock and a hard place - changing passenger behaviour post-covid, and the immovable payment terms of suppliers. At the heart of this struggle? Cross-border pay ...
    airwallex
11:45
  1. Lovelace Theatre
    60 mins
    Our annual “brains trust” of members of the C-suite form across the travel industry gather together to talk about the big opportunities and challenges they are facing in their organisations. This sess ...
12:00
  1. Turing Theatre
    45 mins
    The benefits of closer working to deliver a better customer experience and cut costs has been shown only too well over Covid. But how do you choose the right partners and how do you use technology to ...
  2. YouWork
    120 mins
    Embark on an exploration of the travel and tourism industry, uncovering answers to your burning questions. With a sandwich in hand and a coffee by your side, join our esteemed industry experts for an ...
12:45
  1. Tech Huddle
    45 mins
    Mark and Darryl will discuss how low code applications have the potential to differentiate and enable winning strategies, its ability to exploit new technologies to improve the customer/employee exper ...
    Xebia
13:00
  1. Lovelace Theatre
    45 mins
    2023 expects to see many travel markets recover to or even exceed their 2019 levels. US visitors have regained their appetite for travel, and Asian markets are finally opening up again. The pandemic h ...
    Session delivered by:
    ETOA
13:10
  1. Turing Theatre
    30 mins
    It was once all about price comparison but it is now about who has the attention of the customer. We hear about how to make customers loyal and what future loyalty programmes will have to look like? P ...
14:00
  1. Lovelace Theatre
    30 mins
    In 2022, more than 30 percent of travel and hospitality companies started their digital transformation by migrating legacy systems and applications to the company. Companies can reduce infrastructure ...
    Oxylabs
  2. Turing Theatre
    30 mins
    Endava
14:15
  1. Tech Huddle
    45 mins
    With the right message on the right time or instant responses on the communication channels your guests are most comfortable with, increase satisfaction, improve booking conversion and maximise upsell ...
    Chatlyn
14:45
  1. Lovelace Theatre
    30 mins
    The talent crisis and increasing customer demands for service mean that travel companies are having to focus on automation of core activities. Three experts who have automated their processes share th ...
    Oxylabs
14:55
  1. Turing Theatre
    45 mins
    As the Travel Tech Show celebrates its 20th year, we look to use the learnings over the last two days and insights from industry thought leaders, to discuss where we see our ecosystem going for the re ...
    travolution

Northstar